Articles
Return on People - Four
Steps to a More Productive Workforce
How to begin increasing your return
on investment in people in four steps.
Performance Management That Improves Performance
Most performance
management programs do not produce better performance. Most companies would
do well to jettison backward-looking judging and pay increase determination,
and instead focus performance management on its primary objective: How to
improve performance and business results.
Build Greater Teamwork at the Top
Only 20% of recently surveyed executives believe that their team is high
performing. The CEO cannot do it all – an effective top team is essential.
But most techniques for improving teamwork don’t. Here’s what works
and what doesn’t work.
How to Accelerate Executive Development
Only three percent of executives believe that their companies do a good job
of developing talent. It’s not surprising since most executives also equate
development with training programs. The fact is, training programs don’t
build good leaders. Here’s what we know about growing executives.
How to Engage Employees During a Downturn
Even in troubled economic
times, there are things companies can do to set the stage for recovery and
energize employees during the process. It all begins with strategy.
How to Improve Employee Retention
The benefits of improved retention are enormous: Reduced costs, improved
service, better productivity, higher customer satisfaction, a more
knowledgeable workforce and better employee morale. Retention is a
result of thinking strategically and doing many things well.
Ten Strategies for Employee Retention in Call Centers
The benefits of improved call center retention are
enormous.
There is no one tool or technique that alone will get results. Put the
entire talent supply chain in perspective to get the best results.
Managing During the Recession
Economists are now saying that the U.S. is in recession. Here are
ideas to help your business.
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